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Manage the end-to-end admissions process to ensure an efficient, welcoming and high-quality experience for prospective families.
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Support the delivery of annual enrolment targets through effective management of the admissions pipeline and conversion activities.
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Develop and implement admissions plans and regularly monitor progress against enrolment objectives.
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Ensure admissions procedures are continuously reviewed and improved to enhance efficiency and customer experience.
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Oversee enquiries, applications, assessments, interviews, offers and enrolment activities.
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Manage waitlists and ensure proactive communication with prospective families.
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Oversee the annual re-enrolment process and work with school leaders to support student retention.
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Build strong relationships with prospective families from initial enquiry through enrolment.
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Ensure all communications with prospective families are timely, professional and aligned with the school’s brand and values.
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Work closely with academic leaders to coordinate admissions assessments and interviews.
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Manage the school’s admissions database, ensuring data accuracy and integrity.
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Conduct school tours and represent the school at admissions events and open days.
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Monitor admissions KPIs, including enquiries, applications, offers, conversions and enrolments.
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Prepare regular admissions reports and forecasts for senior leadership.
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Ensure timely communication of new student information to relevant departments.
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Work with operational teams to support successful student onboarding.
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Work closely with the Marketing team on recruitment campaigns and admissions events.
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Supervise and support the Admissions team, ensuring high standards of service delivery.
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Allocate workload, monitor performance and provide coaching and development to team members.
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Foster a collaborative, customer-focused culture within the admissions team.
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Analyse admissions trends and competitor activity to identify opportunities for improvement.
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Recommend and implement enhancements to admissions systems and processes.
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Build effective relationships with colleagues across the school to ensure admissions is a collaborative process.
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Undertake other duties consistent with the level and responsibilities of the role.
Health, Safety and Safeguarding
Support the College’s commitment to maintaining a safe, secure, and healthy environment by adhering to all Health and Safety policies, risk management procedures, emergency protocols, and safeguarding requirements, and by reporting hazards, accidents, near misses, or unsafe practices in a timely manner.
Maintain and enhance professional knowledge, skills, and effectiveness through continuous professional development, active participation in College training and meetings, reflective practice, and collaborative engagement with colleagues.
Founding Culture and Engagement
As a member of the founding team, actively contribute to building awareness, engagement, and confidence in the College through participation in admissions, promotional, community and stakeholder engagement activities, while consistently serving as an ambassador for the school’s values and vision.