The DDS InnoTech - EPC Product Expert Lead - Aveva oversees the L3 support ecosystem of Aveva Suite within the Digital Delivery Services (DDS) Innotech. He/She is a technical authority for our global engineering platform. You will upskill and lead the L3 team towards a high performance team for the configurations and maintenance of the Aveva environment (Aveva UE, ERM, Workpacks…).
His/Her mission is to build a robust, scalable technical foundation that supports our progressive transition from SmartPlant Suite.
1.Technical Leadership & Team Management
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L3 team oversight: Lead a team of experts (mainly based in India but not only), overseeing complex ticket resolution, system upgrades, and environment synchronization.
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Architecture Implementation: Work closely with the EPC Solution Architect to translate high-level designs into technical configurations within the Aveva structure.
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Standardization: Define and enforce technical “Golden Rules” for database management, project setup, and multi-office collaboration (Aveva Global).
2. L3 team upskilling
3. Aveva Transition
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Migration Execution: Act as the technical lead for moving intelligent data out of SmartPlant and into Aveva, working in tandem with the SmartPlant Lead Admin to ensure data integrity.
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Tool Development: Interface for the development of PML (Programmable Macro Language) scripts, .NET plugins, and automated report templates to meet the requirements defined by the Product Managers.
4. Operational Excellence
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Availability & Performance: Ensure the Aveva suite maintains close to 100% uptime and optimal latency for designers across all global centers.
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Security & Compliance: Oversee access controls, license compliance, and data backups for the entire suite.
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Vendor Escalation: Act as the primary technical point of contact with Aveva Support for high-priority platform bugs.
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Are you a MATCH?
Education
Bachelor’s, Master’s Degree or equivalent experience
Training, certification
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AVEVA E3D Design Administration
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AVEVA Global Administration
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AVEVA Pipework Spec Writing
Domain
Engineering, IT
Work Experience
EPC projects > 10 y
Engineering IT > 10 y
Lead admin for E3D and other Aveva products > 5 y
Language English
Level Fluent
Technical expertise
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10+ years of Engineering IT experience, with at least 5 years as a Lead Admin role for Aveva E3D and/or other Aveva products
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Programming Skills: proficiency in PML and C#/.NET for Aveva customization.
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Database Knowledge: Deep understanding of SQL Server and Aveva’s proprietary database structure.
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