Knowledge, Skills, and Abilities
• Excellent telephonic communication skills.
• Typing 35+ wpm with minimal mistakes.
• Computer savvy - tech skills will be tested as part of the interview process.
• Ability to multitask simultaneous talking and typing.
• Ability to follow multi -step processes and decision -making flow charts.
• Dependability, accountability, trustworthiness.
• Self-starter, comfortable with independent study and on -the-job training.
• Ability to work both independently and within a team.
• Ability to work in our office call center - this is not a telecommuting position!
• Current licensure as a Licensed Practical Nurse.
• At least 3 years of bedside clinical experience.