Leadership
• Own and define the global technology assurance strategy spanning GxP and non-GxP systems.
• Act as the enterprise authority on risk-based assurance, providing clear, defensible guidance to IT, Quality, and business leadership.
• Ensure assurance decisions are evidence-based, proportionate, and aligned with regulatory expectations and organizational risk appetite.
• Design, stand up, and lead the Global CSA Centre of Excellence.
• Define the CoE mandate, operating model, RACI, and engagement model across global and regional teams.
• Lead through authority and structure, enabling regional capability owners rather than centralized execution.
• Ensure the CoE operates within its defined authority, maintaining structural separation from delivery execution while providing oversight and interpretation support.
Technology Assurance Framework and Governance
• Establish and maintain the CSA framework, lifecycle, governance model, and standards as the Accountable authority for methodology and interpretation within Operational Governance, aligned to the non delegable enterprise boundaries defined in the CSA Governance Framework
• Define assurance decision points, artefact expectations, and inspection narratives that are consistent, scalable, and audit ready.
• Ensure alignment with global Quality, Audit, and Regulatory stakeholders while maintaining independence of technical judgement.
• Ensure unresolved matters relating to methodology, interpretation, or cross regional consistency are escalated to the CSA Steering Committee in accordance with the Decision Authority & Risk Acceptance Model.
Organizational Enablement and Capability
• Enable sustainable CSA capability across regions through governance, coaching, and targeted enablement.
• Oversee the development of Regional CSA Champions and ensure consistent application of CSA principles.
• Reduce reliance on central assurance through clear frameworks and decision structures.
Tooling and Maturity Evolution
• Define the long-term CSA maturity roadmap, including the role of tooling and automation.
• Ensure tooling decisions are evidence-led, supporting a proven CSA operating model rather than driving it.
• Sponsor targeted experimentation to inform future enterprise tooling standards.
Senior Stakeholder Engagement
• Act as a trusted advisor to the CIO, IT leadership team, Quality leadership, and the CSA Steering Committee, ensuring governance decisions incorporate independent QA oversight perspective and are consistent with enterprise risk posture.
• Represent technology assurance in enterprise governance forums.
• Provide clear, calm leadership in inspection, audit, and regulatory interactions.