Faro is looking for a (Senior) Solutions Consultant to join our growing team. As Faro’s first Solutions Consultant, you’re joining at an exciting time in Faro’s growth, with an opportunity to truly define this function and its future. You’ll work alongside our Enterprise Account Partner team, reporting directly to the Chief Commercial Officer, as the critical bridge between client challenges and Faro’s solutions. You own the ‘why Faro’ conversation: partnering with sales in discovery, shaping tailored demonstrations, and building a business case that makes it easy for clients to act — even in a world they often perceive as impossibly complex.
This role leans toward the Solutions Consultant persona, but carries the dynamic range you’d expect from a fast-growing startup. You shine at the executive and clinical stakeholder level — translating complexity into clarity, and turning sophisticated client challenges into prescriptive, confident next steps. Your technical fluency enables you to navigate product evaluations with credibility, but your superpower is making clients feel genuinely understood and giving them a clear path forward. You are the example of how technical and relational depth live together to deliver a compelling customer experience.
You will not be expected to replace Faro’s Product, Data or technical specialists. Instead, you will provide the bridge between business and technical stakeholders, translating between audiences, helping to drive decisions and ensure specialist expertise is brought in where it creates the greatest value.
This is an exciting opportunity for an experienced solutions consultant, management consultant, strategic advisor or customer transformation leader with a background in data and analytics who wants to have a hand in helping shape how AI and technology transform clinical development.