In conjunction with the Managing Director, Australia and Finance Manager/Team, provide administrative support in relation to the management of:
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Verification of Supplier bank details
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Running weekly reports for cost centre reclassification and follow up with Customer Service team and Planning & Purchasing Teams
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Bank account administration including credit letter preparation, user maintenance
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Management of the Corporate Card Program, including providing cardholder support and management of expense reports
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Providing user setup and general support for CONCUR expense system
Customer Experience
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Identify and assist in implementation of process improvement opportunities in conjunction with senior management
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Manage Customer Service Excellence as measured by external customer feedback
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Work cohesively with internal/external stakeholders ensuring a customer centric culture is achieved and maintained
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Identify and implement changes to ensure a measured reduction in non-conformances and overall efficiency gains and continuous improvement initiatives are achieved
Personal Attributes
Requirements
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Must have a “can do approach” and customer service attitude
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Excellent verbal and written communication skills
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Excellent analytical skills and high attention to detail
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Comfort in navigating complexity and ambiguity
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Ability to work independently and as part of a team
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A strong work ethic, flexible in approach and supportive of others
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Demonstrated ability to proactively problem solve, be collaborative and follow through on allocated tasks to successful completion
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Demonstrated professional and ethical approach in maintaining confidentiality
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High proficiency in computer literacy particularly Excel