Are you the person we’re looking for?
Platform & API Product Experience. You have 3+ years of product management experience with a focus on platform, infrastructure, or developer-facing products in a B2B SaaS environment. You have a proven track record of owning APIs, integration frameworks, or shared platform services — and you deeply understand what it means to treat internal teams as your customers. Experience with major ecosystem platforms such as Microsoft, SAP, Oracle, or Salesforce is strongly desired.
Technical Fluency. You are comfortable in conversations about system architecture, API design (REST, GraphQL, webhooks), authentication/authorization frameworks, data models, and scalability. You don’t need to write the code, but you need to understand the trade-offs behind the decisions. Familiarity with ML-based platform services or data pipeline products is a plus.
Developer & Internal Customer Empathy. Platform PMs serve two kinds of customers: the external customers who ultimately use Conga products, and the internal engineering teams who build on your platform. You know how to gather requirements from both, write clear and actionable platform specs, and define SLAs and versioning policies that keep everyone unblocked.
Roadmap & Prioritization. You will own the platform roadmap — balancing foundational investment, feature requests from internal product teams, technical debt, and strategic extensibility initiatives. You will work with engineering leads to plan release cycles, manage dependencies across multiple product teams, and clearly communicate trade-offs to stakeholders at all levels.
Metrics & Platform Health. You will define and track the right platform KPIs — API adoption, reliability, latency, developer onboarding time, and integration success rates. You will use data to identify friction points in the developer experience and prioritize improvements accordingly.
Education: A bachelor’s degree in Engineering, Computer Science, or equivalent practical experience.