Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of AgeCare.
Responsibilities
Key Responsibilities
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To answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner ;
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To redirect calls as appropriate and take clear, concise messages when required;
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To greet, assist and direct all visitors;
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To pick up and sort internal mail;
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To stamp, deliver and maintain mail machine for external mail;
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To prepare packages and arrange courier pick up;
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To arrange meeting room schedule and bookings;
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To update phone and distribution lists;
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To maintain a clean, safe, fully stocked and well organized reception area;
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To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
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To complete other duties as assigned;
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To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in the Code of Conduct.
Requirements
Qualifications
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Above average interpersonal, oral and written communication skills;
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Previous experience in reception is considered an asset;
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Must exhibit professional and polished telephone manner;
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Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
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Highly organized and detail focused;
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Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail)