Position Summary
The Director of Sales (DOS) will lead the commercial launch and ongoing revenue performance of The Nell, New York, Aspen Hospitality’s highly anticipated opening at Rockefeller Center in the Fall of 2027. This role is first and foremost a pre-opening commercial leadership position. The DOS will be responsible for building Nell’s transient, group, and events pipeline, contracting anchor corporate accounts, activating key consortia and TA networks, and ensuring the property meets its on-the-books targets before a single guest arrives. Following opening, the DOS will lead all transient, group, and event sales efforts to achieve and exceed revenue and profitability targets, while managing, mentoring, and developing the sales team. The DOS will serve as Nell’s primary commercial representative to the luxury travel advisor community, global consortia programs, corporate accounts, and local and national organizations. This position reports to the Hotel General Manager and Vice President of Sales.
Essential Job Functions/Key Job Responsibilities
• Divisional leader for the following departments: Transient, Group & Onsite Event Sales
• Responsible for the property’s proactive and reactive sales efforts, providing day to day leadership to Sales and Event managers to achieve hotel sales objectives and revenue goals
• Develop personal and team sales goals and strategies and ensure alignment with the brand business strategy
• Execute sales strategies for guestrooms, meetings and onsite events to ensure individual and team booking goals are achieved
• Assist leaders of hotel revenue generating departments in the development of effective revenue strategies and provide team and individual strategic direction to achieve budgeted revenue goals
• Ongoing research of competitor’s sales team strategies to identify ways to grow occupancy, RevPAR and increased overall market share for the hotels
• Facilitate sales strategy meetings to provide and solicit team input weekly
• Lead implementation, development and team member training on Sales Account Management platforms, Property Management Systems and new technologies introduced to the organization to further develop our industry positioning
• Regularly review STAR reports, leisure and group industry reports, leadership reports, NYC Tourism and community leadership reports
• Maintain an awareness of the hotel’s market position and develop short-term and long-term strategies to enhance The Nell, New York’s position in the local and regional marketplace
• Serve as property authority on sales procedures, group contracting and event operations and actively participate in those procedures as needed to help the team achieve revenue goals and overall client satisfaction
• Participate in sales calls with members of the Hotel and community Sales and Marketing teams to acquire new business and/or close pending potential business
• Other job duties as assigned