Phase 1 — Executive Support (first 2 weeks priority)
• Take ownership of the founder’s email inbox — learning his voice and tone, triaging, drafting and sending responses, and following up so nothing falls through the cracks
• Manage his calendar and scheduling across a distributed, global team spanning multiple time zones
• Help build a simple system (ideally AI-assisted) for processing physical mail and lower-priority inbox items
Ongoing — SEO, Content & Operations (core of the role)
• Own execution of an aggressive SEO content roadmap — researching search terms, briefing and producing high volumes of targeted, well-optimized blog content aimed at ranking for terms like “resume builder”
• Build and manage a small team of content writers/creators (often international) to scale content production without the founder managing each piece directly
• Test and manage organic growth channels beyond search (e.g. Pinterest, relevant online communities and groups) to drive traffic to content
• Take a self-directed, solutions-first approach — proposing and building processes rather than waiting to be told exactly what to do
• Check in regularly (including a monthly meeting) with the customer support team on the founder’s behalf, since this function currently runs with minimal oversight
• Support light project management — coordinating with the CMO, a content writer, and other contributors to keep initiatives on track
• Use AI tools (Claude, ChatGPT, etc.) daily to automate repetitive tasks across email, content, and workflows
Personal Support (lighter, as needed)
• Help with occasional travel planning and coordination for the founder
• Support with household logistics or errands as they come up