Build the AI platform: Design, build and own the core platform that powers AI at Duffel. You’ll develop the orchestration engine, runtime and reusable primitives that allow intelligent agents to reason, plan and safely take actions across our products.
Define how AI is built at Duffel: Shape the technical direction for AI across the company. You’ll establish engineering patterns, development workflows and best practices that future AI systems and engineers will build upon.
Build trustworthy AI: Design retrieval, grounding and evaluation systems that ensure our agents are accurate, reliable and continuously improving. You’ll help us measure AI quality through robust evaluation frameworks rather than intuition alone.
Create long-term AI capabilities: Lay the foundations for memory and personalisation, building reusable customer context and optimisation loops that allow agents to become increasingly helpful while remaining predictable and safe.
Ship intelligent AI products: Design and build production AI agents that solve real customer problems, reasoning over complex travel workflows and safely interacting with Duffel’s APIs.
Raise the engineering bar: Work closely with engineers across the business, influencing architecture, mentoring others and helping establish Duffel’s long-term AI strategy.