ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
About the role
As a Manager, Laboratory at ICON, you will oversee the day-to-day operations of the laboratory, ensuring the delivery of high-quality testing services that support clinical trials.
What You Will Do:
You will oversee clinical laboratory operations workstreams, ensuring deliverables meet quality and timeline expectations.
Key responsibilities include:
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Managing the daily operations of the laboratory, including workflow management, staffing, and resource allocation to ensure efficiency and accuracy in testing.
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Leading and supervising laboratory personnel, providing guidance, training, and support to maintain high performance and adherence to protocols.
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Ensuring that all laboratory activities comply with regulatory requirements, quality standards, and safety guidelines.
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Collaborating with clinical and project teams to align laboratory services with the needs of clinical trials and client requirements.
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Monitoring laboratory performance through key metrics, identifying areas for improvement, and implementing solutions to enhance quality and productivity.
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Managing laboratory budgets and resources, ensuring cost-effective operations while maintaining high-quality output.
Your Profile:
You will have solid clinical laboratory operations experience, with the ability to manage competing priorities and develop your team.
Required qualifications and experience:
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Bachelor’s degree in laboratory sciences, biology, or a related field is preferred, with extensive experience in laboratory management or clinical laboratory settings.
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Proven experience in managing laboratory operations, including staff supervision, workflow optimization, and quality assurance.
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Strong knowledge of regulatory requirements and best practices in laboratory operations, with a focus on compliance and safety.
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Excellent leadership and communication skills, with a collaborative approach to working with cross-functional teams and stakeholders.
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Proficiency in laboratory information management systems (LIMS) and other relevant tools.
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Detail-oriented, proactive, and adaptable, with a commitment to driving continuous improvement and ensuring high-quality laboratory services.
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Willingness to travel as required (approximately 1%)
Legal
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
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Competitive base salary and performance related incentives
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Health and wellbeing programmes including medical, dental, and vision coverage where applicable
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Retirement and pension plans
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Life assurance and disability coverage
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Employee assistance programmes and wellbeing resources
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Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.