Fraud and Claims Management delivers support by partnering with product, channel, risk, and technology teams to develop and provide secure, reliable, scalable, and customer friendly prevention, investigation and claims services that protect customers and Wells Fargo from fraud losses. The team reviews account activity and high-risk transactions to prevent victim and perpetrator fraud, processes check fraud and Automated Clearing House (ACH) claims, investigates and resolves customer disputes (fraud and non-fraud) on all transaction types and manages all Wells Fargo identity theft cases. FCM includes Claims & Recovery, Fraud Detection Operations, Business Assurance, Fraud & Claims Product Management, Fraud Detection Prevention and Prevention Strategies, Global Employee Fraud Monitoring and Fraud Policy, Commercial and Corporate Banking Payment Fraud, Chance and Business Enablement.