One of Pine’s portfolio companies is a fast-growing Sage Intacct partner helping mid-market businesses transform their finance and operations. They’re looking for a Sage Intacct Consultant to serve as the primary technical resource for their clients — guiding them from discovery through implementation and into a long-term support relationship.
This is a role that’s as relational as it is technical. The successful candidate will work directly with clients across every phase of the engagement — setting up and configuring Sage Intacct, training end-users, and providing ongoing post-go-live support. If you’re energized by solving complex problems, building lasting client relationships, and working in a fast-moving environment where your work directly impacts client success, this role is for you.
About the role
This is a fully remote role, with the employee primarily working from their home office.
What You’ll Do
Implementation & Configuration
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Lead and manage Sage Intacct implementations following the company’s prescribed implementation methodology, keeping projects on time and on budget.
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Analyse and document system and business requirements, translating client needs into scalable Sage Intacct configurations.
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Set up and configure Sage Intacct modules according to client-specific requirements, including third-party integration tools.
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Develop test scripts to support client testing phases and validate system configurations prior to go-live.
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Develop reports and dashboards within Sage Intacct tailored to each client’s reporting needs.
Client Training & Support
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Train end-users on Sage Intacct functionality, ensuring a smooth and confident transition to the new system.
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Provide ongoing technical support to clients post-go-live, managing and resolving support tickets in a timely manner.
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Build and maintain long-term “Client for Life” relationships — serving as a trusted advisor well beyond the initial implementation.
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Make proactive recommendations for new processes and procedures that improve client outcomes.
Project & Team Collaboration
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Manage multiple client engagements simultaneously, ensuring deadlines and quality expectations are consistently met.
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Work closely with the sales team and other support team members to coordinate project tasks and ensure seamless handoffs.
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Provide regular written project status updates for internal teams and clients.
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Collaborate with developers and team members to define and prioritize client enhancement needs.
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Research and escalate complex software issues, identifying improvements and opportunities for resolution.
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Contribute to the development of internal processes, templates, best-practice documentation, and the knowledge base library.
What They’re Looking For
Required
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1+ years of experience in ERP software consulting or implementation; Sage Intacct experience strongly preferred.
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Strong accounting background — able to intelligently discuss accounting concepts and understand the financial processes behind the systems being configured.
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Exceptional written and verbal communication skills with impeccable client service instincts.
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High emotional intelligence — this role requires both technical depth and the ability to build trust with clients across diverse industries.
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Strong organisational skills with the ability to manage multiple engagements simultaneously without losing quality or responsiveness.
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Solid aptitude for ERP software products and comfort learning new platforms quickly.
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Ability to thrive in a fast-moving, growth-oriented environment with an expanding client base.
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Bachelor’s degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field (or equivalent experience).
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Proficiency in Microsoft Office 365 and standard collaboration tools.
Nice to Have
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Hands-on experience with Sage Intacct implementation across multiple modules.
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Experience setting up and configuring third-party integrations with Sage Intacct.
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Familiarity with ConnectWise or similar ticketing/PSA platforms.
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Experience developing reports and dashboards within Sage Intacct.
What They Offer
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Location: Remote
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Employment Type: Full-Time
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Salary: Competitive & bonuses
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Benefits: Competitive benefits package (medical, dental, vision), generous PTO and company-observed holidays, 401(k) with employer match, professional development opportunities, and a people-first culture backed by Pine Services Group