Operations, Planning & Forecasting
● Own inventory planning, forecasting, and replenishment for short shelf-life products
● Build and maintain production schedules and demand forecasts
● Track inventory levels, rate of sale, yields, expirations, and risk flags
● Identify operational risks early (stock-outs, excess inventory, aging product)
Systems & Data Management
● Own and manage Airtable as the core operations system
● Maintain clean, accurate, and structured operational data
● Build dashboards, trackers, and workflows using Airtable and Excel
● Present data clearly and visually to summarize issues and proposed solutions
Communication & Coordination
● Manage operational communication with U.S. customers, distributors, and partners
● Handle emails, follow-ups, timelines, and coordination with a high level of professionalism
● Clearly summarize problems, root causes, and recommended actions for leadership
● Support customer service and order-related coordination as needed
● Use AI tools (ChatGPT and similar) to improve workflows, communication, and analysis
● Be highly tech-savvy and comfortable adopting new tools and systems quickly
● Continuously improve operational processes and documentation
● Operate with a high sense of ownership and accountability
● Be proactive, reliable, and detail-oriented in a fast-paced startup environment
● Support cross-functional needs as the business scales