Achieve assigned service revenue, contract attach rate and margin targets; forecast sales pipeline and report performance regularly.
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Manage existing installed base accounts (pharma, biotech, environmental, food, academia, etc.), build and maintain good customer relationships.
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Promote and sell service solutions (preventive maintenance contracts, calibration, spare parts, upgrades, etc.), conduct needs assessment and close deals.
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Develop new service accounts, track market trends and competitor information; participate in industry events to promote service portfolio.
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Collaborate with field service engineers, instrument sales teams and marketing to ensure service quality and drive business growth.
About the company
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.