What will you do at Arrow?
• Manage a portfolio of renewal opportunities using the 120-day renewal cadence.
• Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities.
• Deliver a high-quality customer experience through timely, accurate, and professional communication.
• Support partners with quotes, pricing, product information, and renewal documentation.
• Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.
• Follow sales processes, renewal guidelines, and partner engagement frameworks.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.