· Oversee freight payment and reconciliation processes to ensure accuracy, compliance, and timely execution across all logistics operations.
· Supports Logistics processes and initiatives for CarMax’s Fleet toll and fuel programs, driving efficiency, compliance, and cost control.
· Manage third-party freight payment vendor relationships, including strategic projects, and payment programming.
· Collaborate with internal Accounting and Strategic Sourcing teams to maintain accrual accuracy and influence carrier sourcing decisions.
· Develop and implement performance reporting tools to monitor freight payment KPIs and drive continuous improvement.
· Lead initiatives to optimize payment processes, including AutoPay enrollment and reducing manual invoice handling.
· Resolve escalations promptly while enforcing practices that limit financial exposure and maintain operational continuity.
· Coach and develop team members, creating a culture of accountability, efficiency, and professional growth.