· Build active and positive relationships with key Procurement stakeholders, Diageo business stakeholders & suppliers
· Smooth operation & delivery of procurement operations activities under their purview, including but not limited to e-sourcing, contract management, spend analysis, procurement decision support. Align, measure and maintain SLAs, turnaround time etc.
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Develop end-to-end strategic sourcing activities for Marketing categories including Creative & Digital Agencies, Media Buying, Production, POSM, Events, Branding, Market Research, and Promotional Services.
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Partner closely with Marketing, Brand, Finance, Legal, and regional stakeholders to understand demand pipelines, campaign priorities, and procurement requirements.
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Build and maintain strong supplier relationships with key marketing agencies and service providers to ensure quality, service excellence, and continuous innovation.
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Support new product launches, brand activations, and strategic marketing initiatives by ensuring timely sourcing and supplier onboarding.
· Drive timely issue resolution and deliver world-class support to Diageo procurement teams
Coach team e-sourcing standard methodologies, considering Diageo processes
· Pro-active & category/assigned spend strategy development.
· Opportunity assessment at Spend/category level & Historical spend/market benchmark
· Create/identify best buying channel program/models
· Should-cost modelling at project level
· Create & maintain knowledge management material for users & procurement
· Identify cost saving & simplification opportunities in & around procurement operations scope
· Lead & Drive continuous improvement projects & support GBO enterprise-wide transformation. Improvement outlook to find opportunities and deliver them in collaboration with SMEs.
· Drive global KPI improvement through data-based analysis
· Provide potential solutions for efficiency and effectiveness improvements and create decision support materials for GBO leadership. Support the agenda of the leadership sessions with special focus on performance, risk management, operational excellence initiatives, people and stakeholders
Business Partnering / Stakeholder Engagement:
· Liaise with regional and global procurement for Procurement Operations related activities. Build credibility and relationships with procurement teams and be the person of choice to be contacted for requirements, queries and support
· Align on an annual action plan and deliverables with stakeholders, based on Procurement Operations overall strategy, Procurement annual plans and category strategies.
· Identify business growth opportunities for GBO Procurement Operations, size them and assess the case through GBO Supplier Experience Strategy & Enablement team, and drive movement of services to GBO from markets
· Strong collaboration with regional & global procurement on transformation initiatives
· Create a high-achievement and improvement-oriented team culture
· Monitor in-year performance delivery as well as plan for future years
· Coach team members for improved performance on sourcing skills, stakeholder management, communication & presentation and cross-functional collaboration
· Build capability of the team to collaborate with procurement and create an internal talent pipeline.