Job Description:
This job is responsible for leading the design, analysis, execution, and sustainment of strategic initiatives that support enterprise goals within a business segment. Key responsibilities include analyzing processes to identify improvements, coordinating project tasks, managing risks, and partnering with product, channel, and operations teams for integrated execution. Job expectations include building business cases, maintaining stakeholder relationships, supporting change management, and creating documentation to ensure transparency and long-term success.
Accountable for supporting the operational needs of the Financial Center Design and Merchandising team. Provides support to senior team leaders and partners while working closely with internal and external cross-functional partner teams.
This role is responsible for project/initiatives coordination, data gathering, robust analysis, reporting, and communications within the merchandising space. Sitting within the Financial Center Design and Merchandising team, the Customer Segment Consultant I role helps support the operational requirements of the team including 3rd party vendor setup/maintenance, invoicing management, reconciliation of POs, request intake management, stakeholder and network communications, reporting, documentation and tracking of deliverables.
This role may also include the coordination and support of small Merchandising or Design initiatives through data input/analysis, field/vendor communications, and miscellaneous administrative tasks. This role will also be responsible for supporting administrative needs of the broader design team including website access management, reporting, troubleshooting, and ongoing platform support.