LocationIndia - Bengaluru, Bengaluru, Karnataka, India, India - Remote
Work moderemote
Typefull-time
DepartmentOracle
Company size1,001–5,000 people
First seen1w ago
Last seen2d ago
About the company
Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.
About the role
Job Summary: Apex IT India is looking for a Principal and Senior Principal Consultant in Oracle CX space, willing to contribute and manage challenging tasks.
Duties/Responsibilities:
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Exhibit strong project management skills
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Manage the delivery of multiple Oracle CX projects
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Should have worked on oracle Redwood
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Designing the application using Redwood and modifying the Redwood pages
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Strong functional knowledge on CRM concepts
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Exhibit strong technical leadership skills in more than one Oracle CX product
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Own development responsibility from definition through delivery
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Exhibit strong design and development skills
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Orientation to contribute both as a mentor as well as an individual contributor
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Strong troubleshooting skills
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Ability to manage team and different stakeholders
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Ability to scale up quickly on different Oracle CX offerings
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Contribute to Oracle CX community within Apex IT
Competency (Knowledge, Skills, and Abilities):
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10+ years of total IT experience out of which 6+ years of experience in implementing Oracle Engagement Cloud and/ or Oracle Sales Cloud or any other Oracle CX offering.
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Must have at least 3 full projects experience, through go live
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Prior experience with working on fast paced milestones using flexible and adaptive methodologies’
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Agile knowledge is must
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Prior experience using JIRA or any other ticketing tool is preferred
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Certification in primary work area is preferred
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Strong programming skills, as well as the ability to review complex code bases written by others
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Ability to research, follow up and resolve complex problems
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Experience/knowledge on functional modules like Sales Planning and Forecasting, Engagement Cloud Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and Outlook integration, File Import.
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Ability to understand, analyse and solve both explicit and implicit requirements
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Thought leadership in delivery activities
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Good communication and Interpersonal skills
Benefits
Position Type and expected hours of work: Full Time/Permanent and 40 hours per week
Required Education and Experience: Any Graduate. Minimum 8 years of relevant experience in Oracle CX / Oracle Sales Cloud.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.