Customer Service Responsibilities
Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Responsibilities in Quality Improvement
Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
Essential Job Qualifications
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Graduate of an American Occupational Therapy Association accredited Occupational Therapy program.
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Certification by the National Board for Certification in Occupational Therapy.
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Licensure is required in every US State and Territory the Therapist is practicing. Licensure requirements should be met according to individual State laws.
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Possesses and maintains BLS certification to meet department/program protocol.
Physical Requirements for Essential Job Qualification
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None (No specific requirements)
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Occasionally (Less than 1/3)
Remain in a stationary position: None
Traverse or move around work location: Occasionally
Operate or use department specific equipment: None
Ascend/Descend equipment or ladder: None
Position self to accomplish the Essential Functions of the role: Frequently
Receive and communicate information and ideas for understanding: Frequently
Transport, position, and/or exert force:
Up to 10 pounds: Majority
Up to 25 pounds: Frequently
Up to 50 pounds: Frequently
Up to 75 pounds: Frequently
More than 100 pounds: Occasionally
Other weight: Up to___ pounds: