We are looking for a proactive and organised Digital Marketing & Administrative Managerto take ownership of the company’s digital marketing activities while also providing general administrative support across the business.
This role is ideal for someone who enjoys a combination of creative marketing, lead generation, customer engagement, and operational administration. The successful candidate will play a key role in helping the business grow its online presence while ensuring administrative processes remain efficient and organised.
Responsibilities
Key Responsibilities
Digital Marketing Management (Primary Focus)
•
Manage and grow the company’s social media presence across relevant platforms
•
Develop and maintain a consistent content calendar and posting schedule
•
Plan, create, and optimise both organic and paid social media campaigns
•
Monitor campaign performance and provide recommendations for improvement
•
Ensure all advertising activities remain transparent and accessible to business owners
Lead Generation & CRM Management
•
Manage and maintain CRM records and customer databases
•
Support lead generation campaigns across social media and digital channels
•
Track enquiries, leads, and customer interactions through the sales pipeline
•
Assist with follow-up activities and lead nurturing processes via email CRM
•
Generate reports on lead activity and marketing performance
Website Management
•
Update website content, images, project portfolios, and service information
•
Ensure website information remains accurate and current
•
Support SEO and website optimisation initiatives where required
•
Coordinate website improvements with external providers if necessary
Graphic Design & Advertising
•
Create graphics, promotional materials, and digital marketing assets
•
Design and manage social media advertisements and campaign creatives
•
Maintain brand consistency across all marketing channels
•
Assist with promotional campaigns, brochures, and sales materials
Administrative Support
•
Perform general administrative tasks to support day-to-day business operations
•
Data entry and maintenance of company records and databases
•
Assist with document preparation, filing, and organisation
•
Support scheduling, customer communications, and operational administration
•
Help maintain accurate and organised business systems
Tools & Systems
•
Facebook & Instagram
•
Meta Ads Manager
•
CRM systems (TBC)
•
Website CMS platforms
•
Canva or similar design tools
•
Microsoft Office / Google Workspace
Requirements
•
Proven experience in digital marketing and social media management
•
Experience running both organic and paid social media campaigns
•
Strong understanding of CRM systems and lead management
Website Updates / CMS Skills
•
Graphic design skills using Canva or similar tools
•
Excellent organisational and administrative abilities
•
Strong communication and attention to detail
Nice to have
Desirable
•
Experience working in construction, home improvement, trades, or related industries
•
Experience creating marketing reports and campaign analysis
•
Familiarity with automation and workflow tools
Additional Information
•
This is a hybrid role combining digital marketing and business administration
•
Strong emphasis on transparency, ownership, and accountability across marketing activities
•
Opportunity to make a significant impact on lead generation and business growth
•
Ideal for a versatile all-rounder who enjoys both creative marketing and operational support tasks
Ideal Candidate
You are a self-starter who can confidently manage digital marketing initiatives while also stepping in to support the broader needs of the business. You are equally comfortable creating ad campaigns, updating a CRM, designing marketing assets, and handling administrative tasks that keep the business running smoothly.