At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Hourly Wage: $26.75
Shift: 1st/2nd; must be available to work weekends and holidays
Position type: Full Time
Where great benefits lead to a life fulfilled.
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Competitive Pay
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Medical/Dental/Vision/401K opportunities
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Travel discounts
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Credit Union Membership
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Tuition Reimbursement
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Professional Counseling & Family Support
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Growth and Development Opportunities
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*Benefit Eligibility will vary by position
Site Specific Perk:
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Free onsite parking at base of ski resort area
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Free Golf
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Discounted meals, complimentary soft drinks
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Department celebrations
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Associate Appreciation Week
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Monthly associate recognition and reward programs
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Company branded winter coat and work shoe stipend provided
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Seasonal Retention Bonus
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Ski pass benefits/financing
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Discounts on local food, fitness, recreation
As a Rooms Controller, a typical day will include:
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Assigns a room according to guest requests and preferences whenever possible.
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Reviews/Tracks/Accommodates requests for room/check-out changes when possible.
Communicates to appropriate staff that there are guests who are waiting for an available room.
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Organizes and coordinates check-in/pre-registration procedures for arriving groups.
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Reviews requests for late check-outs and approves according to occupancy.
Guest Experience and Company Standards
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Welcome and greet guests and anticipate and address their needs.
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Interact with colleagues and guests professionally and promptly.
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Contribute to team goals.
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Always follow company policies and safety procedures.
To Become a Rooms Controller at MVW:
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Available to work various shifts, holidays, and both weekend days.
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Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
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Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
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Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
We are committed to providing associates with benefits including: