Aescape is looking for a Lifecycle & Loyalty Manager to own how guests move from first interest to a weekly recovery routine. This role owns the lifecycle engine: email, SMS, and in-app messaging that convert intent into a first session, turn a first session into a habit, and grow frequency and revenue per member over time. It also owns the loyalty and advocacy layer, including referral, reviews, and the programs that turn strong sessions into word of mouth.
You will work in a tight loop with Content, Product Marketing, and Analytics. Content gives you the creative and the story. Product Marketing gives you the positioning and the launch calendar. Analytics gives you the read. You own the programs, the calendar, the test plan, and the results.
This is a builder role. Aescape is scaling across partner locations, and the lifecycle system needs to scale with it. If this sounds like you, we’d love to hear from you!
Recovery works when it is a routine. Aescape’s growth depends on guests moving from a first session to a weekly habit, and on those guests telling other people.
This role owns that transition. You will decide how Aescape talks to guests between sessions, what makes them come back, and what makes them bring someone with them. The programs you build become the demand engine underneath every partner location we open.