Competencies and Job Requirements:
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Practical communication skills, oral & written
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Strong sense of customer service & safety awareness
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Able to understand and follow verbal and written instructions.
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Have a neat & clean appearance in compliance with the company grooming standards
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Punctual, able to report at scheduled start time
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Work well as part of a team.
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Able to work well in a high volume, hectic environment while maintaining composure when dealing with angry customers
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Basic computer skills, with fast and accurate typing, preferred.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 80% or more of a typical 8 hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 25lbs. This job’s specific vision abilities include close vision, distance vision, peripheral vision, depth perceptions, and the ability to adjust focus.
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions, including snow removal.
Hazardous Materials/Noise: The noise level in the workplace is usually moderate.
Equipment Used in Job: None
Education and Experience:
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High school diploma or GED.
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Two years customer service related experience and/or training; or equivalent combination of education and experience
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One year supervisory experience