ESSENTIAL RESPONSIBILITIES / DUTIES:
• Rooms patient and prepares the patient for the provider visit.
• Takes vital signs as necessary. Responsible for accurate blood pressure, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
• Records patient history, chief complaint, pharmacy information, prescription list, into EMR for physical.
• Obtains required consents, completes required forms as needed for specific visit types.
• Performs in-office testing and EKGs as needed. Required to perform controls on specific in-office tests.
• Assists provider with in-office medical procedures.
• Properly labels all specimens, adhering to BMC policy.
• Chaperones Providers as required.
• Administers vaccines and medications as ordered by provider, adhering to BMCHS practice policies.
• Responsible to follow TCM (Transitional Care Management), CCM (Chronic Care Management) and RPM (Remote Patient Monitoring) workflows if active in the practice.
• Stocks rooms and monitors expiration dates of exam room supplies.
• Monitors and logs medication/vaccine refrigerator temperatures.
• Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
• Follows scheduling rules and direct schedules patient visits in other BMC practices.
• Reviews schedules (clinical pre-visit review) to ensure the provider has what the patient visit is for. Example: results, consult notes, hospital notes etc. If not available, contacts facility or other practice to obtain them.
• Schedules patient appointments and appropriate testing as ordered by provider upon check out from appointments or any other time as requested.
• Performs outreach to select patient groups as directed for patient care and quality and then schedules specialty appointments and testing as required.
• Responsible for informing manager of clinical supply needs or assisting with ordering.
• Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.
• Works assigned tasks per electronic medical record task list.
Other duties and responsibilities as assigned