· Discover and champion customer problems, translating VoC into winning product roadmaps and execution plans
· Own the platform product vision, strategy, and roadmap, aligning seamlessly with business objectives and customer outcomes
· Identify and prioritize product opportunities with a passion for growth, balancing customer value, feasibility, and business impact
· Lead market, customer, and competitive research and create business plans with compelling ROI
· Define platform capabilities, APIs, data services, and shared infrastructure that enable multiple products and personas
· Leverage exceptional product sense to make decisions on product functionality and GTM leading to product-market-fit and scale
· Collaborate and lead agile teams of world-class engineering, data, architecture, and design experts to deliver scalable, secure, and extensible platform solutions
· Inspire a level of collaboration with Sales, Marketing, and Customer Success that results in teams looking to you for go-to-market strategy, sales enablement, and product adoption
· Execute flawlessly on product launches, build platform monitoring that ensures customer adoption, and champion continuous improvement across the organization
· Build, lead, and mentor a team of Product Managers, including hiring, onboarding, coaching, goal setting, professional growth, and performance management
· Set clear goals, expectations, and success metrics for the product team
· Lead from the front, fostering strong product management best practices, including AI product management, customer discovery, prioritization, roadmap planning, stakeholder communication and success metrics
· Act as a role model for collaboration, accountability, and customer-centric thinking
· Scale the product organization as the platform and business grow