• Own the strategy, roadmap, and delivery of product intelligence systems that help Crain better understand and serve its audiences.
• Work with stakeholders across the organization to identify where better data, automation, or intelligence can improve customer experiences and business outcomes.
• Build internal capabilities that enable teams to understand customer behavior, audience interests, and content performance and do their jobs more effectively.
• Develop personalization and recommendation systems that make Crain experiences more relevant for customers.
• Partner with engineering and data teams to improve the quality, structure, governance, and accessibility of customer, content, and behavioral data.
• Help build the systems that collect, store, enrich, and activate behavioral data for analytics, personalization, audience intelligence, and business decision-making.
• Lead work on metadata, taxonomy, and content intelligence capabilities that improve discoverability, reporting, and personalization.
• Develop AI-powered tools and internal platforms that make teams more efficient.
• Partner with stakeholders to improve content management systems, publishing workflows, and editorial tooling that support content creation, enrichment, and distribution.
• Identify opportunities to automate workflows and reduce manual effort across content and operational processes.
• Use research, analytics, experimentation, and stakeholder feedback to inform product decisions and prioritize investments.
• Define success metrics and measure the impact of product initiatives.
• Manage products from discovery and planning through launch, optimization, and ongoing improvement.
• Communicate product vision, priorities, progress, and results to stakeholders across the organization.