• Interfaces with key Information Technology (IT) solution teams and vendors. Lead and coordinate cybersecurity incident response activities with Legal, Privacy, Compliance, Human Resources, Corporate Security, technology teams, and other business stakeholders as required.
• Support engagement with external parties, including law enforcement, regulatory authorities, cyber insurance providers, external counsel, and other third parties during significant cybersecurity investigations and incidents.
• Provide timely and accurate briefings to the CISO and senior leadership regarding high-profile cybersecurity incidents, including incident scope, business impact, response status, key decisions, risks, and recommended actions.
• Oversee enterprise security monitoring and investigation capabilities, including SIEM-based monitoring, security alert triage, cloud security monitoring, identity-related investigations, malware analysis, digital forensics, threat intelligence consumption, and other security operations functions within the team’s scope.
• Provide operational input into the design and adoption of AI-enabled cybersecurity workflows, ensuring solutions enhance analyst effectiveness while maintaining appropriate governance, human oversight, accuracy, and risk controls.
• Manage operational readiness for major cybersecurity events, including surge staffing, escalation paths, communications, technical coordination, and transition between normal security operations and formal incident response activities.
• Support regulatory, audit, and compliance activities by providing evidence of security monitoring and incident response controls and ensuring alignment with applicable frameworks and requirements, including HIPAA, HITRUST, PCI DSS, NIST Cybersecurity Framework, SOX, SEC cybersecurity requirements, and applicable breach notification obligations.
• Develop business-level presentations, operational reporting, incident briefings, and strategic recommendations that enable senior leadership to understand cybersecurity risk, operational performance, capability gaps, and investment priorities.
• Hires, trains, coaches, counsels, and evaluate performance of direct reports.