DroneDeploy is looking for a Senior Solution Architect to serve as a trusted technical advisor across the customer lifecycle, helping customers design, validate, and deploy solutions that solve real-world operational challenges.
This role reports to the Senior Director of Solutions Engineering and sits within a team of technical specialists who support both pre-sales and post-sales work across complex, high-value customer programs.
You will partner closely with Sales, Customer Success, Product, Engineering, and other cross-functional teams to translate business goals, field constraints, and technical requirements into scalable solutions on the DroneDeploy platform. The role spans discovery, solution architecture, demonstrations, proof of concepts, deployments, integrations, training, and ongoing optimization.
This role is especially well suited to someone who combines consultative customer skills with strong technical depth in robotics, physical AI, AI agents, and hardware/software integrations. You may help customers operationalize emerging workflows involving ground robotics, docked drones, connectivity, and industrial reality capture, while also bringing field insights back into product and process improvements.
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Hybrid: 2 days in office in Oakland or Houston, with regular collaboration across US-based and global cross-functional partners; strong overlap with US business hours is expected to support customer and internal engagements.
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Business Travel: Domestic travel with potential international travel is expected for customer onsite discovery, deployments, technical validations, trainings, conferences, and internal planning sessions; estimate up to 50% depending on customer demand and major initiatives.
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AI tooling: This role is expected to regularly use AI tooling to improve research, solution design, technical content creation, troubleshooting, workflow documentation, and internal enablement while maintaining sound technical practices and customer trust.