• A great manager and people-person who promotes effective communications, positive employee relations, and awesome teamwork.
• A stickler for record-keeping, which is a good thing because you’ll be tracking expenses and finance (such as overtime and other employee-related costs), and others involving physical assets (like tools, test equipment, vehicles, and service parts).
• Remarkable at the performance management process, like setting objectives, executing quarterly/annual performance reviews, and managing vacation and training schedules.
• Exceptional at working with others, able to establish on-going, open communications with different planners and coordinators. Which is great because you’ll be conducting individual and team meetings on a regular basis.
• High school diploma or GED (though a Bachelor’s degree is preferred; equivalent experience or combination of education and experience will be considered on an exception basis.).
• Five to eight years of work experience in hardware and/or software support. Additionally, any previous experience as a group, team, or project leader, or other supervisory/leadership capacity in technical services or support is preferred.
• Local residence and living within your assigned service area, a valid driver’s license, and authorization to work in the U.S.
• The willingness and ability to pass a comprehensive background check, including credit check, criminal, driving record, and drug screen.
• A strong back. This position requires that you be able to lift and carry tools and parts weighing up to 50 lbs., and be open to prolonged travel as needed.