Possesses and exhibits excellent customer service skills.
If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
-Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
-Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
-Maintains strict confidentiality standards at all times.
-Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.
-Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times.
-Maintains accountability for valuables/property and forms of evidence coming into the incumbent’s custody; ensures safekeeping; maintains documentation.
-Performs as Dispatcher utilizing “state-of-the-art” integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
-Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
-Voluntary participation in various departmental committees, task forces, and teams.