Education and Experience:
Bachelor’s degree in human resources, public administration, organizational leadership, criminal justice, communications, or a related field OR three to five years of experience related to volunteer coordination.
The position requires strong organizational, leadership, and interpersonal skills, with the ability to manage multiple priorities while fostering positive relationships with volunteers, employees, and the community.
The ideal candidate will possess the following:
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Experience coordinating or managing volunteer programs, ideally with 20+ volunteers.
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Prior experience working in a public safety, law‑enforcement, or governmental environment.
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Demonstrated skills in recruitment, onboarding, training, and performance management.
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Experience supervising or leading teams (volunteer or paid).
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Strong communication and interpersonal skills with the ability to engage diverse community members.
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Experience developing training materials, procedures, or program documentation.
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Knowledge of best practices in volunteer management and retention strategies.
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Strong organizational, scheduling, and project‑coordination abilities.
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Ability to handle sensitive information with discretion and maintain confidentiality.
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Proficiency with databases or software used for volunteer tracking, scheduling, or HR processes.
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Conflict resolution, de‑escalation, or mediation training.
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Commitment to equity, inclusion, and community engagement.
Knowledge of: applicable computer applications/technology, principles and practices of public sector organization and some specifics relating to program operations; planning, scheduling, monitoring and problem solving; research techniques and data analysis; budget tracking, justification and control; application of County state and federal laws and regulation relevant to the program/project area; departmental policies and procedures, trends and practices within the specialized area.
Ability to: effectively coordinate, work to others; carry out policy directives of management in an effective and timely manner; establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors, and other County staff; communicate and express ideas effectively, orally and in writing.