Project Management & Delivery
Manage multiple fitout projects simultaneously from inception to completion, ensuring delivery within approved timelines, budgets, and quality standards. Develop comprehensive project execution plans including scope definition, resource allocation, scheduling, and risk management strategies. Coordinate with clients, contractors, consultants, and internal stakeholders to ensure seamless project delivery. Monitor project progress against established milestones and implement corrective actions when necessary.
Client Relationship Management
Serve as the primary point of contact for clients throughout the project lifecycle. Understand client requirements and translate them into actionable project deliverables. Provide regular status updates and maintain transparent communication on project performance, issues, and opportunities. Build and maintain strong relationships to drive repeat business and client satisfaction.
Financial & Contract Management
Prepare and manage project budgets, tracking costs and ensuring financial targets are met. Review and negotiate contractor quotations and variations. Administer contracts in accordance with agreed terms and conditions. Process payment certificates and manage financial reporting to clients.
Quality, Safety & Compliance
Ensure all projects comply with local building codes, regulations, and JLL quality standards. Implement and monitor health and safety protocols on all project sites. Conduct regular site inspections and quality audits. Manage the defects liability period and ensure proper project closeout documentation.
Lead and mentor project coordinators and junior team members. Coordinate with design teams, MEP consultants, and specialty contractors. Foster collaborative working relationships across all project stakeholders.