Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Technical Expertise and Customer Consultation: Serve as a subject matter expert, providing technical guidance and consultation to direct sales teams and customers on the design, customization, and implementation of complex technical products and services.
• System Design, Implementation, and Continuous Improvement: Lead the design, development, and implementation of advanced sales solutions, continuously identifying and implementing process enhancements in collaboration with product architects and the development community.
• Customer Integration and Support: Ensure product integration, troubleshoot and escalate issues, support sales plans, and provide training to sales teams and customers.
• Project Management and Collaboration: Manage deployment projects, align technical solutions with business goals, and lead technical discussions in client meetings.
• Product Demonstrations and Documentation: Design solutions, support sales presentations, create prototypes, maintain product knowledge, and document systems and processes.