As Vice President – Fulfillment Operations, Logistics & File Room Operations within Document Custody Operations, you will lead the Bank’s physical mortgage document and collateral management environment, with a focus on strategy, governance, execution, and continuous improvement. You will oversee end-to-end fulfillment and file room activities, including mail intake, collateral receipt, inventory management, RFID administration, file retrieval, interfiling, vault operations, safekeeping, shipping support, inter-facility transfers, and warehouse logistics. In this senior leadership role, you will be accountable for custody integrity, inventory accuracy, regulatory compliance, operational efficiency, employee development, and risk management across physical records and collateral storage environments. You will work closely with Operations, Client Services, Technology, Quality Assurance, Regulatory Compliance, Security, Risk Management, and Executive Leadership to help ensure physical collateral assets remain secure, accessible, accurately controlled, and audit-ready throughout their lifecycle.