What You’ll Do Here
• Ensure the confidentiality of clinical trial participants and sponsors is respected.
• Maintain and advocate a high level of quality and customer service within the department.
• Act as a mentor and coach the Quality Systems team members.
• Record, track and ensure the resolution of data queries.
• Assist in sponsor/regulatory audits.
• May document and/or report clinical trial related deviations (i.e. SOP, protocol).
• Identify and track error trends, report trends that may require re-training.
• Compile data and maintain computerized files and/or update deviation tracking systems.
• Understand protocol driven timed study events and acceptable collection windows (protocol and/or SOP driven) for the timed events.
• Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
• Complete and/or maintain training as required per jobs needs.
• May provide departmental supervisors/managers with feedback for performance reviews.
• Perform general administrative tasks when required.