We are looking for a Senior Engineering Manager to join Hotels.com Technology in London, building the next generation of one of the world’s best-known travel brands.
Our mission is to make Hotels.com distinctive, indispensable, and worth talking about — by relentlessly improving the marketplace fundamentals travelers expect, and then innovating well beyond those table stakes to delight and surprise them. Concretely, that means removing friction across the shopping funnel and holding an uncompromising bar for quality and reliability; earning more direct traveler relationships through clearly valuable, differentiated experiences surfaced at the right moments; and taking real swings on novel experiences that set the brand apart.
This role is deliberately broad. Rather than owning a single fixed area, you will lead your team against the highest-leverage problems in the Hotels.com experience as our priorities evolve — shopping and conversion, traveler identity and loyalty, app and web experiences, and the platform capabilities underneath them. You will own technical direction and delivery for your team, drive system and API design for performance-critical, high-traffic customer-facing services, and partner closely with Product, Design, Data, Marketing, and Platform teams in small, end-to-end squads with clear ownership.
This is a hands-on leadership role. We are not looking for a pure people manager: you are expected to stay technically current and close to the code — reviewing designs and pull requests, prototyping, debugging production issues alongside your engineers, and making credible technical calls yourself. Equally, you will deliberately upskill your engineers across domains and stacks, so the team can move to wherever the highest-value work is rather than being boxed into a single specialism.
As a people-first leader, you will grow and support a high-performing team of engineers, balancing rapid delivery with platform health and long-term sustainability, while fostering a culture of safe AI/ML adoption, small experiments over long planning cycles, and strong engineering fundamentals.