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Roper St. Francis Healthcare

Licensed Practical Nurse (LPN) - Certified Medical Assistant (CMA) - Signature Primary Care Innovation Way

LocationMt. Pleasant, SC
Work modeon-site
Typefull-time
DepartmentSignature Primary Care Innovation Way - RSFPP - Primary Care
Company size10,000+ people
First seen1w ago
Last seen1d ago
Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
About the role
Given that our office operates as a concierge practice, our care service is distinct from traditional primary care offices. We limit our practice to a maximum of 450 patients to ensure personalized and attentive care. This allows us to foster stronger relationships with our patients and provide more individualized attention.
On average, we see around 10 patients per day, excluding lab or nurse visits. This manageable patient load enables us to offer comprehensive and unhurried consultations, ensuring that each patient receives the time and care they need.
Additionally, we offer a flexible schedule to accommodate the needs of both our patients and staff. Every other Friday, we operate on a half-day schedule, which helps maintain a balanced work environment and enhances our ability to deliver high-quality care consistently.
HOURS:
8:00am - 5:00pm, Monday - Friday (When fully staffed, rotates every other Friday off)
LOCATION:
1200 Innovation Way, Suite 300, Mount Pleasant, SC 29464
*Experience preferred. EPIC experience also preferred.*
Certified Medical Assistant (CMA)
Summary of Primary Function/General Purpose of Position
The Medical Assistant Certified is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.
Essential Job Functions
•
Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
•
Identifies significant changes in patient condition through data collection and reports them to the provider.
•
Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
•
Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
•
Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
•
Show patients to examination rooms and prepare them for the physician.
•
Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
•
Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
•
Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
•
Documents in electronic medical records (EMR) accurately and appropriately.
•
Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions.
•
May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
•
Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
•
Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Active Medical Assisting certification from one of the following (required):
•
Certified Medical Assistant (CMA); American Association of Medical Assisting
•
Registered Medical Assistant (RMA); American Medical Technologists
•
Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA)
•
Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
•
Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (NAHP) (not accepted in the state of South Carolina)
•
If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Education
High School/GED (required)
Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina)
In South Carolina (completion of one of the below is required)
•
An accredited Medical assistant post-secondary education program
•
A Career and technical education health sciences program approved by the South Carolina Department of Education
•
A medical assisting program provided by a branch of the United States military
•
A Medical assisting United States Department of Labor approved Registered Apprenticeship program
•
A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam
Work Experience
Completion of externship or clinical lab training (preferred)
1 year of recent Medical Assisting experience (preferred)
Training
None
Language
None
Patient Population
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Prolonged periods of working alone.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements ​
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) x
Lifting/ Carrying (50-100 lbs.) x
Push/ Pull (0-50 lbs.) x
Push/ Pull (50-100 lbs.) x
Stoop, Kneel x
Crawling x
Climbing x
Balance x
Bending x
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting x
Walking x
Standing x
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Skills
•
Record patients’ medical history, vital statistics, or information such as test results in medical records.
•
Interview patients to obtain medical information and measure their vital signs, weight, and height.
•
Prepare and administer medications as directed by a physician.
•
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
•
Provide authorized prescription and drug refill information for pharmacies as directed by provider.
•
Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
•
Clean and sterilize instruments and dispose of contaminated supplies.
•
Perform routine laboratory tests and sample analyses.
•
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
•
• Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
•
• Strong oral and written communication skills
•
• Ability to collaboratively work with patients, families, and teams within a high-volume environment.
•
• Medical terminology
•
• Attention to detail
•
• Ability to multitask
•
• Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)
Licensed Practical Nurse (LPN)
Summary of Primary Function/General Purpose of Position
Under the direction of a Licensed Professional (e.g., Physician or Nurse Practitioner), the Licensed Practical Nurse (LPN) is responsible for the delivery of patient care utilizing the nursing process through data collection and assessment, identifying and determining the priority of patient’s problems/needs, and evaluating the process and outcome of nursing care. The LPN coordinates, provides, and directs patient teaching activities and coordinates the care provided by health team members. The LPN complies to all documentation standards within the scope of the Medical Assistant and the LPN role.
Essential Job Functions
• Analyzes the assessment data, evaluates patient’s condition, and collaborates with the provider to develop and maintain the patient’s plan of care.
• Provides education to patients, families, and staff members, in conjunction with other healthcare entities, under the direction of the provider or manager.
• Coordinates the care of the patient with other healthcare entities according to the patient’s plan of care.
• Administers medications in a safe manner, which is consistent with the organizations policies and procedures as well as the state requirements with which they are licensed in.
• LPNs in a lead position serve as subject matter experts and clinical and professional mentors within the practice.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Current Licensed Practical Nurse (LPN) from the state of employment or LPN applicant (required)
BLS certification is preferred upon hire and required within 30 days and/or prior to independent patient care
Education
None
Work Experience
1 year of clinical patient care experience (preferred)
Training
EPIC Electronic Health Record (EHR) training (preferred)
LanguageSkills
Take and document vital signs
Room patients
Monitor patient conditions during in-office treatment(s)
Document patients’ medical records
Administer medications/vaccinations within scope
Inform medical professionals regarding patient conditions and care
Manage patient messages and communications (e.g., in-basket, MyChart messages)
Schedule tests and appointments
Telephonic patient triage
Attention to detail
Acceptance of authority
Critical thinking
Communication with family members
Collaboration
Teamwork
Conflict resolution
Active listening
Relationship building
Time management skills
Dependability
Adaptability
Flexibility
Accountable
Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to physical altercations and verbal abuse
May be required to use physical restraints
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids*
May be exposed to human blood and other potentially infectious materials*
May have periods of constant interruptions
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Lifting/Carrying (0-50 lbs.): 34-66%
Lifting/Carrying (50-100 lbs.) 34-66%
Push/Pull (0-50 lbs.) 34-66%
Push/Pull (50-100 lbs.) 34-66%
Stoop/Kneel 0%
Crawling 0%
Climbing 1-33%
Balance 1-33%
Bending 34-66%
Sitting 34-66%
Walking 34-66%
Standing 34-66%
Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recorder
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Depth perception
Use of latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient’s status and interprets the appropriate information needed to identify each patient’s requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Legal
Roper St. Francis Healthcare is an equal opportunity employer.
About the company
As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
•
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
•
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
•
Paid time off, parental and FMLA leave, and short- and long-term disability
•
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Signature Primary Care Innovation Way - RSFPP - Primary Care
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].
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