Opus is the first training platform built for the service workforce: the 110M Americans who are the backbone of the American economy; the people behind every meal served, every car washed, every guest checked in. For too long, software providers havenāt built tools that actually develop and invest in this workforce. We have. Opus gives operators the platform they need to build high performing teams and power the workforce that powers their business.
Weāre a team of service industry veterans and technology professionals who care about building simple, accessible technology for a workforce thatās multi-lingual, multi-generational, and away from a computer all day. Rachael, our CEO, spent over a decade running operations and people in hospitality and comes from a family of restaurant veterans herself.
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Hundreds of brands in hospitality and beyond run their training on Opus, including Blaze Pizza, Smashburger, JosƩ AndrƩs Group, Salt & Straw, Just Salad, and Craveworthy Brands (21+ brands and counting)
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Weāre Series B, doubled ARR last year (>$1M per engineer), and cash flow profitable
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1M+ active users, 15,000+ locations, 98% course completion
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15,000+ people train on Opus every day, in over 100 languages
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100% of our pilots have converted to paying customers
We keep our engineering team small and highly leveraged: 6 engineers, 2 designers, and our CTO. Thereās no product manager standing between an idea and the customer: engineers scope their own projects, build them, ship them, and usually sit in on the customer calls that shaped them in the first place. A lot of us have been working together for close to a decade now. Average tenure on the team is 3+ years. One value drives a lot of our best engineering: it doesnāt have to be that way. We donāt accept āthatās just how itās doneā as an answer, which is why weāve built so much of our own internal tooling instead of bolting on something that doesnāt quite fit (more on that below). We care about craft, we like each other, and we try to keep it fun.
Opus is headquartered in NYC (Chinatown). The team is in the office 3-4 days a week, and we run on East Coast hours. Standup is at 10am ET, so this isnāt a great fit if youāre looking to work West Coast hours. Otherwise, we keep the day-to-day flexible.