• Lead and manage daily operations of home health clinical services to ensure efficiency and effectiveness.
• Ensure ongoing staff education, competency, and completion of annual performance evaluations following onboarding.
• Provide strong leadership to establish and promote high standards of patient care, ensuring quality, safety, and patient satisfaction.
• Address patient concerns and complaints, ensuring timely resolution and continuous improvement.
• Oversee and maintain a qualified, well-organized clinical team capable of meeting patient care needs.
• Manage clinical capacity and ensure appropriate allocation of resources.
• Develop and implement staffing plans that reflect patient care demands and organizational goals.
• Supervise care delivery to ensure it meets quality standards and aligns with patient and family needs.
• Monitor adherence to care expectations, quality initiatives, and clinical program standards.
• Collaborate with supervisors and staff through individual and group engagement to support performance and service outcomes.
• Consult and coordinate with physicians and approved healthcare providers regarding patient care services.
• Develop, mentor, and oversee Clinical Supervisors to strengthen leadership within the organization.
• Lead recruitment and hiring efforts to support organizational growth and staffing capacity.
• This job description outlines the core priorities of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned as needed to meet business needs.