Banner Thunderbird Medical Center - BTMC (Glendale, AZ) Clinical Care Operations (CCO) Med Surg Unit is the hub of patient management for the campus, providing relief staffing to clinical departments/units, bed assignment, unit staffing, house supervision, and emergency preparedness. Several employee groups report to CCO, including clinical positions such as RN House Supervisors, SWAT RNs, and the Resource Team (RN, CNA/PCA, HUC, and BHT), plus non-clinical roles (Transport, Dispatch, Placement Liaisons, and more). We support the whole hospital’s staffing needs so if any of the departments are short, we fill in and this position will be floating in Med Surg, Observation & PCU as needed.