The primary purpose of this position is to lead specific outbound operational processes such as Office Requests. The role is responsible for driving these processes in a timely manner and within set deadlines, accurately applying the requestors’ requirements, and reviewing documentation in accordance with Regional/Local guidelines to ensure the execution of outbound shipments. Additionally, this position ensures smooth delivery to POS and serves as the main point of contact for all shipping-related matters.
Key Responsibilities:
Conduct daily outbound
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Receive Office Requests orders from various departments via order tool and email.
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Classify orders according to purpose and establish work plans accordingly.
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Ship out the goods following requested schedule.
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Summarize and update order details and quantities.
Managing inventory adjustments and write-offs
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Ensure compliance with inventory adjustment and write-off procedures.
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Checking and ensuring all required approvals have been obtained prior to system input.
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Timely recording and processing for accurate financial reporting and effective inventory management.
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Conduct monthly verification to ensure that inventory adjustments in the system are accurate and complete.
Manage all delivery processes from DC to POS
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Control the daily pick-up schedule and the number of vehicles according to the daily shipping volume to ensure prompt delivery service.
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Verify the daily outbound shipping volume and hand over the accurate quantity to the delivery company.
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Send shipment data to delivery company.
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Create shipment detail list and notice to POS.
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Follow up delivery issues in inquiries.
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Validation of monthly costs with the delivery vendors.
Proceed Staff Purchase & Wedding Free Product order following the schedule
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Review the item availability with MKTG team and upload master data to website.
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Order creation and carry out orders for operation.
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Monthly closing and sending data to related departments.
Proceed with FBP Free Product as quarterly
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Review the item availability with MKTG team and upload master data to website.
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Order creation and carry out orders for operation.
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Data closing and sending data to related department.
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Conduct a review of employee-specific limits at the end of the final quarter.
Others
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Lead monthly meetings with the delivery company to review service levels in advance and discuss areas for improvement.
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Support weekly cycle counts and annual full counts execution and maintain close partnership with outsourced workers.
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Prepare the monthly operations KPI report and analyze performance.
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Check inventory discrepancies between WMS and AGV systems.
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Review and plan budget execution for delivery costs.