We are looking for a proactive, high-performing Senior Enterprise Account Manager to manage the retention and growth of our largest and most complex Enterprise customers within Korea. At Atlassian, with over 300,000 customers worldwide, our Account Management team plays a critical role in driving long-term value and digital transformation for the organizations that rely on us most.
In this Senior Account Manager role, you will own the full customer lifecycle for your assigned book of business, securing high retention rates while proactively identifying, navigating, and closing expansion, upgrade, and cross-sell opportunities. You will partner deeply with the broader Regional Sales organization to drive Total Book of Business growth through strategic account planning, white-space analysis, and executive mapping.
We are seeking an enterprise sales professional who embodies ‘Heart and Balance’: someone who can build deep, empathetic customer relationships while maintaining the sales rigor and strategic scrutiny required to win in the Enterprise segment. You are a self-starter who takes complete ownership of your territory, navigating complex deals, multi-threading across organizations, and delivering an exceptional customer experience. Fluency in English is required to effectively manage internal stakeholders relationships.