We are looking for a Product Lead to own and shape the future of our Communications Platform — the internal product that powers the delivery of every customer communication across the bank. The platform is responsible not for the content of communications, but for the technology behind them: enabling teams to quickly create new notification types, guaranteeing reliable delivery, connecting new channels, managing send logic, and optimizing the cost of delivery across Push, Pop-ups, Banners, SMS, WhatsApp, Email, and other channels.
This is a product, strategy, and leadership role. You will define a single product vision across the platform’s areas — In App Communications, Vendor Channels, Notification Center, and Event Operations — while directly owning the development of the In App Communications area. You will work at the intersection of product, engineering, and external providers, partnering with the product teams across the company that rely on the platform every day.