ESSENTIAL DUTIES AND RESPONSIBILITIES
· Ensures all program requirements and/or objectives are correctly gathered, understood and properly translated for execution.
· Builds teams to address the project goals and objectives for multiple and/or enterprise-level projects.
· Collaborates with customer (internal or external) from requirements gathering through product acceptance stages.
· Aligns the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
· Reviews project schedules with functional project managers and project coordinators assigned to projects.
· Provides guidance and motivation to project teams to successfully achieve project goal and corporate initiatives.
· Communicates project objectives in terms of overall strategic business objectives.
· Serves as interface with customers, vendors, stakeholders and project sponsor(s).
· Devises creative solutions to critical customer and user needs.
· Manages development of project plans with focus on achievement of project goals and corporate initiatives, including project-specific Key Performance Indicators (KPI’s) or metrics.
· Monitors projects’ Key Performance Indicators (KPI) and manages the work within scope, quality, time and cost constraints.
· Obtains and summarizes current project information and milestone status versus project performance baseline.
· Drives project/program tasks to completion in accordance with the project schedule.
· Coordinates the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks.
· Manages resource capacity and time tracking allocated to enterprise-level project.
· Performs Financial Management and analysis of costs for enterprise-level projects and programs including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs.
· Forecasts project budget and labor needs for current and future site needs.
· Remains accountable for overall program success - including cost, schedule, quality, and scope management.
· Holds team accountable for individual and team results.
· Balances the cost, schedule and time-frames against the enterprise level project requirements.
· Reports project status, issues and implemented solutions as well as evaluations and assessments of the results.
· Provides leaders with updates, including greatest opportunities for improvement.
· Recognizes potential problem areas against the plan and identify and implement alternative solutions.
· Identifies best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
· Provides key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required).
· Participates in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company.
· Drives continuous improvement through trend reporting analysis and metrics management.
· Demonstrates a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
· Coaches others through difficult decision making situations.
· Designs and facilitates training related to implementation of enterprise initiatives.
· Engages and collaborates with customers within Jabil to obtain greater understanding of customer needs.
· Drives relevant, concise and effective communication through a variety of mediums.
· Designs clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery.
· Works closely with communications, stakeholders , and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business.
· Complies with and follows all procedures within the company security policy.
· Leads teams across different regions and time zones.
· Travels to different regions depending on program requirements.
· Identifies and understand interdependencies across multiple sites and functional areas.
· May perform other duties and responsibilities as assigned.