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IT Support Analyst (Trade Support)

LocationSingapore, Singapore, Singapore

Typefull-time

Company size1+ people

First seen1w ago

Last seen2d ago

Responsibilities

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Act as the primary liaison with external network and infrastructure vendors.

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Monitor network and system health, managing incident response and escalation where required.

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Maintain server environments, including hardware oversight and system configuration.

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Execute scheduled maintenance activities such as backups, patch management, and updates.

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Provide user support for the Flux trading system, including access setup and troubleshooting.

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Deliver technical support for end-user devices, covering deployment, upgrades, and issue resolution.

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Lead coordination of complex technical problem resolution across internal teams and third parties.

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Implement infrastructure improvements and optimisation initiatives.

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Produce and maintain IT documentation, operational procedures, and governance standards.

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Conduct security reviews and support implementation of protective controls.

Requirements

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Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or a related discipline.

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Proficient in Microsoft Excel, including the use of advanced functions, data analysis, reporting, and spreadsheet management.

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Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations

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Exposure to financial services, trading, or other fast-paced operational environments would be advantageous

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Comfortable working in a shift-based environment to support business and operational needs.

Working Arrangement

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Able to support a rotating 9-hour shift schedule between 9:00 AM and 11:00 PM.

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