Team Lead Account Management - Europe (AI x Greentech) (m/f/d)
LocationBerlin
Work modeon-site
Typefull-time
DepartmentOperations
Company size51–200 people
First seen4mo ago
Last seen1d ago
Are you passionate about renewable energy?
Do you thrive in fast-paced, hard-working and purpose-driven environments? If you’re ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!
This is a full-time, on-site position based in Berlin.
What You’ll Do
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Take full ownership of the Account Manager Team (>10 AMs) across multiple European markets, building, mentoring, coaching, and inspiring a high-performing, collaborative team.
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Your onboarding will consist of diving deep into the role, taking care of a batch of customers yourself.
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Ensure account management is the voice of the customer internally.
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Develop and push an upsell motion in every market, NRR (net retention rate) is your north star.
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Strategically plan and implement projects that improve efficiency & performance in the department.
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Constantly coach the team to reach new heights, shadowing calls, joining some, and providing actionable feedback is your thing.
What Makes You a Great Fit
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Strong knowledge of B2B customer success, and account management (5+ years experience) and proven ability to engage directly with clients.
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You are a leader, coaching and mentoring teams to constantly reach new heights is what drives you.
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Proven success in scaling operations and leading teams, ideally across more than one market in fast-paced environments like startups or scale ups.
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You come either from a top tier business school, or have a technical background e.g. (industrial-) engineering
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Previous experience in the startup ecosystem or high-growth environments.
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Motivation to drive change in renewables and have a tangible positive impact.
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Exceptional communication, and relationship-building skills.
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Excellent English communication skills (C2). proficiency in French, Italian or Spanish is a plus.
Why Join Us?
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Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers.
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A vibrant, collaborative office culture where great ideas happen face-to-face - we’re a full in-person team (5 days/week) in a beautiful Berlin office near Hackescher Markt.
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Enjoy opportunities for personal and professional growth.
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Embrace the freedom to innovate and make quick changes in a dynamic team.
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Perks include gym membership, coffee, regular team events, MacBook and more.
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Receive competitive pay.
Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn’t hold you back - we value talent and passion above all.
About Reonic
At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.