Autonomy: Manages one or more medium-scale, established programs with generally-defined program plans and delivery methodologies.
Is accountable for overall program process, performance, and customer satisfaction.
Organizational Impact: Participates in establishing program objectives, timelines, milestones, and budgets .
Develops new policies and procedures that affect program management.
Typically has budget accountability for one or more programs.
Program decisions are generally recommended to higher level management.
Innovation and Complexity: Problems and issues faced are difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.
Problems typically impact multiple workstreams, departments or specialties .
Enhances programs management processes to improve program.
Communication and Influence: Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team.
Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties on program objectives and execution plans .
Leadership and Talent Management: Leads, directs and reviews the work of a team of managers, experienced professionals and/or vendors who exercise latitude and independence in their assignments.
Establishes daily tasks necessary for successful program execution.
Not directly responsible for hire or fire decisions and people management.